Frequently Asked Questions
Everything you need to know about shopping with Unichem Pharmacy.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and undergarments are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your specific location.